Manchetts Recovery launch special edition MAN interstater MK6H maxi reach low line recovery truck, celebrating 50 years in marriage and business!

 Manchetts special edition MAN recovery truck.

 Celebrating Mr & Mrs Peter and Anne Manchetts'  50^th wedding anniversary this May and being in business 50 years since 2011 Manchetts Recovery have introduced a new special edition MAN interstater MK6H maxi reach low line heavy recovery vehicle to their  fleet.

Director Sean Manchett says “heavy recovery operator Sam Neal, recently asked his partner Phili to marry him and she said yes so we named the truck he drives and operates after her. Not many young men seem to get married these days and out of respect for Sam and Phili we thought it would be very fitting since we are celebrating 50 years in business and mum & dads 50^th wedding anniversary this year.”

The MAN chassis is an Interstater Mk6 H Maxi reach low line the lowest and longest under reach on the world market, this unit is fitted with twin 30,000lb winches along with rear hydraulic stabilizer legs to aid in the winching and recovery of broken down and accident damaged vehicles.

Along with these impressive features the vehicle is fitted with a Pioneer axle which is manufactured by Boniface to give increased lift and tow performance and to keep the overhang to a minimum.

The custom designed and made body compliments the chassis and is tailored to suit each individual operator’s needs and requirements. Stainless steel is used in the manufacture of the body together with coach style locks and internal hinges giving the truck smooth lines that complement the MAN chassis.

A Stealth flyer and high body give the truck the presence to turns heads wherever it goes and is a fine addition to the growing fleet of over 50 vehicles at Manchetts’ Rescue and recovery in Burwell Cambridgeshire.

Kawasaki 650 bike recovery Cambridgeshire by Manchetts recovery

Last Friday, 19th April, I was unfortunate enough to have to call the AA when my bike packed up, just after leaving the A14.  This call was passed to Manchetts recovery main contrator in the area for the AA.

Within 20 minutes of my original call, someone contacted me to explain there would be a delay as Manchetts wanted to send a vehicle suitable to recover a bike. The timescale given was an hour and half.

Manchetts  recovery 'man' arrived well within this time and was very helpful.  The bike had suffered complete electrical failure.  He loaded it up and took it home for us as requested, leaving it with someone in the house.  This saved us an hours journey back home and enabled us to continue as planned, if slightly delayed.  He also appreciated that this bike is 'my baby.'

I asked Manchetts to let me know when he'd dropped the bike off and he did - I find not many people do what they say they will these days.

I would like to thank the two people at Manchetts Recovery involved for their help,  the lady on the 'phone for her patience when she could hardly hear, me and the operator for his help and professional manner.

So just a big thank you really.

Kind regards, Miss Hunt

Manchetts Recovery team go above & beyond !

Hi Peter,

I found your email address on the website, and I just wanted to give huge thanks to two of the members of your recovery team who were working on Friday evening (12^th April) . And I am hoping you can pass on our thanks to them.

Myself and another female colleague were travelling back from Kent on Friday evening after a work event, when both headlights on our company pool car failed, we were on the M11 at the time, and it was dark, so couldn’t see to drive, and had to pull onto the hard shoulder on the M11 / A11 slip road.

Our company pool car was covered for breakdown, unfortunately they were extremely busy and we had to wait for 1 and a half hours on the hard Shoulder in the cold and dark. Clearly they outsourced the job to yourselves, and one of your recovery men was on the phone to me trying to work out our exact location, when a man in a van pulled onto the hard shoulder a few metres behind us and turned all his lights off, I told your driver what was happening, and he was great, and calm, for us we knew this really wasn’t right as he had turned all his lights off, and hadn’t got out to ask if we needed help, your driver know something was wrong too, and instructed us to get in the car immediately and lock the doors, and try and start the engine (the car worked just couldn’t see to drive with no lights, he stayed on the phone asking me what was happening, as I said the man was watching us, at which point he told us to drive slowly on the hard shoulder with our hazards on to a safer location, and he would find us, again he stayed on the phone asking me what was happening – the man in the van was now following behind us on the hard shoulder.

We ended up somehow at the Genome centre at Hinxton  - where a security guard came to help us. Your telephone controller also called me back immediately to check we were safe, as he was about to call the Police.

You recovery man then came to us there and fixed our lights.

Both of them showed real concern for our safety, and were hugely comforting in what was a very frightening situation. So I just wanted to say a big thank you to them both, they definitely went above and beyond, and the instructions given to me on the phone may have saved us from something much worse than a broken down vehicle.

Please pass out thanks on to them both.

Claire & Stacey

Wrong fuel in your car? We'll have you up & running in no time !

Subject: Very happy customer

Morning gents,

 

I'd never used Manchettes until Sunday just gone when I managed to fill my diesel car with unleaded (whoops), and I wanted to give my feedback on what I felt was a truly superb service.

 

I made the error at 18:20, called your officeat 18:30 and got straight on to Keith who had one of your chaps out to me by 20:00and my car was back on the road by 21:30.

 

Keith's customer service was fantastic, providing a prompt friendly service. He even called me back 20 mins after I booked in to let  me know I wasn't the only one that made that silly mistake after a flurry of calls for the same reason which did make me feel much better about my stupidity and I really appreciated it. Your mobile chap arrived, got straight on and had the car back on the road in no time.

 

Ultimately your prompt service allowed me to shake off the incident with no lasting frustration because you had me back on the road so quickly, meaning it had no affect on my plans, at 18:20 on the Sunday I was confident my meetings in Nottingham they next day would need to be cancelled but they were not allowing me to get on with my work.

 

I can't thank your team enough.

 

Kind regards

Shane

Wrong fuel in my car?

Have you put the wrong fuel in your vehicle?

• Do not start the engine or turn on the ignition, this can circulate the contaminated fuel around your fuel system and increase the risks of potential damage
• If you've done either of the above, call Manchetts  as soon as possible. Time is a critical factor when the wrong fuel is in your vehicle system and it needs removal and flushing through ASAP

Call Manchetts 24/7 mobile fuel drain service  on 01638 744528
What our service does
We will attend you at the scene, then drain the vehicle's tank and entire fuel system of contaminated fuel. It flushes the system through with clean fuel and supplies an amount of fuel to get the vehicle mobile.
We recycle the contaminated fuel in a safe, approved and environmentally friendly way.
Why choose Manchetts Fuel drain service ?

• We are fully insured and attend you at scene
• We offer a 24hr service.
• We use specialist vehicles purpose builtand uniquely fitted with custom-manufactured mobile draining equipment
• We can also tow your vehicle if required
• Available for cars, vans, lorries motorcycles, boats, plant machinery and more

Commercial Vehicle repair and MOT at Manchetts in Burwell

I would like to introduce our company in Burwell Cambridgeshire. We are a commercial vehicle repairer who have experience carrying out fleet and retail servicing, MOT and repair work in our HGV Renault Trucks approved service & MOT centre.  Offering a 13meter pit where we carry out HGV testing every Monday and alternate Tuesdays, 5 HGV workshop bays, 4 LCV bays, a Tachograph centre and 2 dedicated Class IV-VII MOT lanes. Manchetts Recovery cover Cambridge Bury St Edmunds Thetford Newmarket and the local surrounding areas and have a network of operators nationwide who will work on our behalf ensuring costs are kept in line. We are currently an approved repairer for a wide range of fleet companies and would welcome the opportunity to quote for your vehicle needs.

I have included our direct dial numbers below should you wish to contact us.

Pete Williams Commercial vehicle repair & service 01638 744532

24hr rescue & recovery 01638 744522 direct dial.

Commercial & MOT services 01638 744530. 

24hr Tyres 01638 744533

Please view our website at www.manchetts.co.uk for further information.

Please don’t hesitate to call should you require a quote for comparison.

Kind regards  Pete Williams Operations Manager Manchetts Commercials Ness Road Burwell Cambridgeshire CB25 0AA 

01638 74430 

24 hour vehicle rescue at Manchetts 01638744528

Need Breakdown Recovery ? Manchetts in Burwell rescue over 35,000 vehicles a year with off road recovery or roadside assistance providing to get you back on the road or home safely. We are contractors for all the major motoring clubs including the AA, RAC & Greenflag plus Cambridgeshire and Suffolk Police contractors.
We cover Cambridge Newmarket Bury St Edmunds Ely Fordham Isleham Bottisham Lode Thetford and surrounding areas.
Open twenty four hours so you can rely on specialist help anytime. We specialise in roadside assistance and recovery home or to a garage of your choice for repair.
Manchetts also have garage services and fully qualified technicians to service & repair with free new courtesy cars available if you require, so if you need recovery to a garage for repair, come to Manchetts for a courtesy car and a quote to get you home, just call our controllers to organise.
Should you be unfortunate enough to put the wrong fuel into your vehicle, we can fuel drain on scene to get you quickly on the move again. We are a family business celebrating 50 years in 2012 and the family are still very hands on. You may find any of the 4 Directors out on scene with you! Customer service is important to us and you will find some of the best in the county, we truly are proud of the team at Manchetts they are constantly recommended just see our testimonials 
Keep our number handy just in case you get caught out in the bad weather forecast 01638 744528 direct dial.

Manchetts for all your motoring needs accident repair, breakdown recovery, service repair & mot, Renault specialist service & repair, forecourt fuel & costa coffee. 

www.manchetts.co.uk