Great feedback from a recent customer at Manchetts Commercials & MOT ;
I wanted to let you know how grateful I am to a gentleman called David who works in your Burwell office, HGV MOT Department.
On recently booking our vehicle in for it's first HGV MOT I discovered it had no Vehicle Plate or Type Approval something I now know it should of been given by the DVLA and VOSA at the point of manufacture.
This time last week I knew nothing of these requirements and despite speaking to the Renault Dealer we purchased the vehicle from, the DVLA and VOSA I drew a complete blank, until I spoke to David
He very kindly, but unnecessarily rang VOSA for me, he established what we were missing and advised me what I needed to do to move the situation forward. This I did and hey presto!! this morning I have a Plate and Type Approval for our vehicle.
I have spoken to David this morning to re-book the MOT and have expressed my thanks for all his help, i guess i just want to acknowledge his kindness to you as his employer, i think certainly from my point of view it's really rather unusual these days to find people like David who obviously take a great deal of pleasure and pride in their work. N.Hazlewood.
